If you are considering installing hardwood floors you probably have many questions. Below you will find some of the most frequently asked questions we answer daily. At Cox's Fine Floors we hope that you enjoy your tour of our website. If you have any questions or we can assist you in any way, please contact Cox's Fine Floors at 972-461-0707. For your convenience, you can also request services online.


Will wood floors increase the value of my home?

A quality hardwood floor will offer a lifetime of beauty and service and is an investment that will add considerable value to your home whether for your own enjoyment or for resale value.

Do all hardwood species and wood floors have the same hardness factor?

No. The wood industries Janka Hardness Rating represents the resistance of wood to denting, marring, and wear. The higher the number, the harder the species and the more resistant it is. However, all hardwood floors will dent, mar and wear under various conditions. Some examples are Red Oak is 1290, Brazilian Cherry is 2890, and Brazilian Walnut is 3680, just to name a few.

Are engineered floors "real wood" floors?

Engineered floors have a real hardwood veneer wear layer with a multi-layer cross grain construction, perfect for at-grade or below-grade cement installations.

Are hardwood floors indestructible?

Despite today's advanced technology, water, spills, dirt and other abrasive substances can damage a wood floor's finish. Location, traffic patterns, how often the floor is vacuumed and cleaned, children and/or pets are all factors that influence wear.

Do hardwood floors scratch or dent?

Yes. Although hardwood floors of all species are durable enough to withstand the wear and tear of daily life, the finishes and wood can scratch or dent, given enough applied pressure or resistance. Higher gloss will show more imperfections.

Can tables, chairs, and furniture scratch or dent my wood floor?

Wood is a natural material and can dent or scratch. Place adhesive felt furniture pads on the legs of chairs and all furniture to prevent damage to the floor's surface.

Can my roller chairs damage my wood flooring?

Roller chair wheels can damage a wood floor if they are equipped with hard plastic or metal rollers. The wood industry recommends barrel-type rollers made of non-marring rubber.

Can high heel shoes damage a wood floor?

High heels or spiked heels are damaging to hardwood flooring. They strike the floor with more force per inch than an elephant's foot. High or spiked heels in disrepair are especially harmful, as the heel's nail head acts like a tiny hammer pounding the floor with as much as 10,000 pounds per inch force!

Will pet urine damage my wood floor?

Pet urine is a caustic and will harm your floors.

Should wood floors be used for kitchens?

YES! Kitchens are one of the most popular rooms in the house for hardwood floors. Built to withstand heavy traffic and give long lasting beauty with minimal maintenance, hardwood floors are a perfect choice.

Can wood floors be installed in a basement on a concrete floor?

YES! We offer many fine quality engineered wood floors that feature cross-grain construction. These floors are very stable and resist expansion and contraction due to climate. Be sure to test your concrete floor for excessive levels of moisture over 5%.

Are bathrooms and laundry rooms fine for wood floor installation?

Floors in these areas will be more sensitive to moisture because of their location.

Can my wood flooring be delivered and installed the same day?

The industry and most wood manufacturers recommend that solid wood flooring be delivered to the job site at least 3-5 days before the installation. This properly acclimates the wood to 'normal living conditions'. That is, a temperature of 65F to 75F, a relative humidity of 35% to 50% with the HVAC fan left in the "on" position to provide a continuous flow of air across the floor. Most engineered wood floors require three days or less for acclimation.

When my wood is delivered, can I store it in the garage, out of the weather?

No. Wood flooring should never be stored in a garage or a basement on a concrete floor. Exposure to moisture of any type should not be permitted. A high relative humidity or moisture vapors being emitted from a concrete slab will penetrate into the wood flooring - causing it to swell/cup at the tongue and groove and be difficult to fit together and install.